Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Aug 29, 20257,140
How do I find my deposit address and tag/memo/comment?
Updated on Aug 29, 202557,165
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,384
How do I create passkeys? (app)
Updated on Jul 22, 20259,764
How do I use a physical security key to protect my account?
Updated on May 8, 20259,862
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,173
How do I link an authenticator app?
Updated on Aug 20, 202514,257
Why hasn't my deposit been credited?
Updated on Aug 28, 202512,747
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,384
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,314
FAQ
View more